You Know What Opinions are Like, Don’t You?

A fellow blogger, one I happen to follow, has started up an interesting project. This blogger is known as Opinionated Man, and on his blog HarsH ReaLiTy he has come up with the idea for “Project O“. Basically, throughout the month of September he is going to be researching and discussing the concept of “opinions”, what they are, where they come from, what factors in our lives affect the ones we have. He plans to do this by way of information gathered from us, the bloggers, the readers, the people around the world connected together by the internet.

I thought this sounded particularly interesting, so when I saw that he released a template of questions for use in the project, I decided to write a blog post answering them. As per his requests, I will also be emailing my answers to him for use in the project, and I urge you to do so as well, should you decide to take part on your own blogs.

So without further ado, here we go:

Question 1: Please provide a window into who you are, some background information in a not too overwhelming profile here.

I’m a wife and mother, and an only child, but I grew up positively surrounded by cousins. I was a book-nerd kind of kid growing up, as well as a bit of a geek (I liked Star Wars, anime, video games, etc). I never had a lot of friends, but I loved the few I did have. I’ve wanted to be a fiction writer since the third grade, but somehow or other I became an instrumentation technician by trade. It’s a very male-dominated field but I’ve had surprisingly few issues in my seven years in the trade. These days I write whenever I can and aspire to become published sooner rather than later.

Question 2: If you haven’t already done so please provide your country of origin, whether you are male or female, an age would be nice, and where you currently live if that differs from the country of origin.

Country of origin and the country I’m currently living in are both Canada. I’m female and 29 years old.

Question 3: Recount the first time you remember having a differing opinion from someone significantly older than you. Do you remember what the topic was about? Did you voice your opinion or hold it to yourself?

The first time I can remember having a really strong opinion to the opposite of my elders was when I first started to realize that I thought religion was hooey. I was in the 7th or 8th grade, I believe, which is when Catholic kids complete their “Confirmation” ritual. It involves going to church every week for so many weeks and doing this and that and there’s a big ceremony at the end…and after a couple of weeks of church (I hadn’t really gone since I was little) I remember thinking, “This is ridiculous, I don’t believe a word of it, and so why am I trying to become a permanent member of this church?”

I did voice my opinion to my father, who more or less told me that I could believe whatever I wanted, but that it would probably be worth it to just complete the confirmation and be done with it since some of my family is very religious and it would likely have ended up in a huge fight. I took his advice and never went to church again after that ceremony.

Question 4: What levels of respect were practiced around you when you were a child? Was there bowing involved, handshakes, “yes Sirs and yes Ma’ams,” or some  other equivalent respectfulness in your culture’s tongue? Is an honorific given to someone older than you and do you often respect and practice that? How might the culture you were brought up in have affected the growth of your own opinions?

There weren’t a lot of honorifics in my childhood. Mostly we were just expected to watch our mouths (no profanity) and our tones (no smart-mouthing). I don’t know if it was a product of my upbringing, or if it’s a general feeling that I absorbed from my environment, but I grew up believing that age has nothing to do with respect, and that it doesn’t matter if you’re 100 years old and I’m five, you do not automatically get my respect if you haven’t earned it. There are, in my opinion, too many older people out there who feel that they should be respected by the sheer fact that they’ve survived for a while longer.

Question 5: How traveled are you and to what degree do you keep up with international news? You might also provide an educational background if you wish and if that education was gained from somewhere other than your current location. How available is the news and what goes on in the outside world to you in your country?

I’m not particularly traveled. I’ve only traveled within Canada, and not even all the way across (I’ve started in Nova Scotia and gone as far as Alberta). I obtained my education (Bachelor of Technology) in Nova Scotia. International news is available enough here (if not a little bit “tweeked” by the media), but I can honestly say that the degree to which I keep up with it is minimal at best. I glean my news stories from what others deem to be important (my husband might tell me about something, or my father might post a status update about it on Facebook). It’s not that I don’t care what’s happening in other areas of the world, but I’m the kind of person who can barely handle the events going on in her own life, never mind the lives of people I’ve never met.

Question 6: If you could share an opinion on a single international incident or topic that you either feel strongly about or that might not be known to the rest of the world what would it be? You have our attention.

As mentioned above, I don’t really keep up on the news or international incidents, but if there was one topic that I’d impress upon the world if I could, it would be the stigmas surrounding depression. These days it’s been proven that depression can stem from any number of factors, including physical (hormonal, for instance) ones that in no way reflect a person’s life or situation. I’ve seen people be berated for “pretending to be depressed” because the feeling is that someone can’t be depressed if they have what is considered to be a “good life”. Too many people think that depression is only allowed if the person has “real” reasons (got fired, wife left, someone close died) to be depressed, but there are scads of reasons for someone being depressed. I myself had a doctor check me out for chemical-imbalance depression because of a couple of other complaints I had brought to him, and the reaction I got from a few people close to me was very simply, “you’re not depressed”, as if it was an impossibility. I wasn’t, but that doesn’t give anyone the right to presume to know what’s going on in my mind and body, and true depression – whatever the cause – is a very dangerous thing to ignore and scoff away.

Question 7: What does the right to an opinion mean to you? Is it essential to freedom to have this right? How far would you go to protect that ability? The world is on fire with people of passion, how passionate are you about things you value?

This is a tough one because while I believe everyone has a right to their opinion, there are plenty of cases in which someone’s opinion is clearly wrong or psychotic. For instance, a kid who shot up his school because he was being bullied had the opinion that his tormenters deserved to die.

I do believe that everyone has a right to their opinion, but how you act on that opinion is the real trick.

I’m passionate about a great many things (the depression issue above, acts that I consider to be extremely poor parenting, the current employment insurance scandal going on in Canada, and so on), and this kind of passion inevitably leads to a battling of opinions. It can be very difficult, in these situations, to grit your teeth and accept that other people have different opinions. How does one find a happy medium in this sense when your opinion is that another person’s opinion is wrong? It’s a bit of a catch-22, isn’t it?

Question 8: Is it ever right for you to be allowed an opinion while someone else is denied that same right on the same topic?

In my opinion (haha, this is getting silly…) there are plenty of situations where I would deny someone their opinion. People are going to have an opinion whether you like it or not, because that’s the way that works, but I would deny someone their opinion if they had absolutely no knowledge or experience of the topic at hand. For instance, say I’m yelling at my daughter in the mall for doing something bad, and someone comes up to me and berates me for yelling at her because I’m “causing her psychological issues”. If that person has no kids of their own, has experienced no psychological issues as a result of the same kind of situation, and has never so much as opened a book on psychology, then what right do they have to impress their completely-pulled-out-of-my-ass opinion on me?

Question 9: The last question. upon completing this template and hopefully contemplating the issue what does this project mean to you? How can Project O potentially enlighten or help the world?

Mostly I’m interested to see some of the outcomes of these questions. Opinions are a tricky concept because they can come from so many different places, including but not limited to plain old base emotion. I hope that reading other peoples’ responses to these questions will help people to understand each other a bit, and maybe even help them learn a bit of tolerance.

Accountability Tuesdays – Week 26

Two things to mention before I get to the heart of the matter today. First of all, it’s week number 26! That means I’m halfway through the year! And while I’m nowhere near where I would need to be to be on track with my million word goal, I’ve written more in the past six months than in the previous 2 years combined! But more on that later.

The other thing I want to mention is that as you are reading this I am packing up my last couple of bits and bobbles from the control room at work, chucking it all in a backpack, and awaiting the bus that will return me to camp where I’ll giddily await my plane home. My last plane home. That’s not to say that I won’t end up back out in Alberta for work in a few months or so, but for now I’m heading home with nothing on the horizon except spending quality time with my family and maybe enjoying a number of alcoholic beverages from the comfort of my back deck. Look upon me and be in awe, for I am officially ON VACATION!

Okay, that’s enough of that. 🙂

Health and Body Image Goal

I’ve been a bit on the ins and outs with this goal, unfortunately, but I’m still not doing too badly. As I mentioned last week I did, in fact, drag myself to the gym and try running on the treadmill. It wasn’t ideal, but acceptable. I figured that’s what I’d do until my stomach felt better. But then my stomach felt worse. I don’t know if it’s the actual physical exertion that’s bothering me, or if it’s the camp food (which, thank god, I won’t be enjoying any more of any time soon), or if I’ve been suffering from some as-yet-diagnosed condition inherited from my sickly parents (love you guys, really :P), but I’ve hardly been able to stand leaving my room in the morning and suffering through the bus ride to work, never mind exercising on top of that. Luckily, about two days ago, my symptoms seemed to subside and I’ve felt halfway decent since then, so here’s hoping all will be well when I get home and try to run around my neighborhood again.

All that said, I’ve still been managing to eat pretty well. I’ve had a cookie here, some pop there, but for the most part I’ve been eating decent food (or as decent as it gets on camp) and not too much of it. I haven’t weighed or measured myself recently because I doubt I’ve lost anything during my refusal-to-exercise days, but I’ve recently had an unusual number of coworkers tell me that I look like I’ve lost weight, so I’m just going to go ahead and say, “Woohoo! I look like I’ve lost weight!”

Editing Goal

I have a stupid, STUPID confession to make. I did try to get some editing done this week, I swear, I really did. But when I finally took out my tablet and opened up the files I transferred there for editing purposes, I discovered something idiotic. Of the four different word-processor-ish apps I have on my tablet, none of them open rtf files. Guess what format all my files are in? After two days of searching for an Android program that DOES open rtf files (for free, because screw that, I’m not paying for an app that I only need for a week) I gave up and admitted defeat. Apparently the world of tablets and smartphones does not believe in the existence of rtf files. So the editing will have to wait for this coming week. Grr.

1,000,000 Word Goal

I have been writing like a maniac this week, mostly due to my rediscovery of 750Words.com. I don’t know what it is, but I love just typing and typing and typing and watching the word counter go up. It’s addictive. Over the course of the week I’ve written blog posts, typed out a few scenes for Returning Hope, did a couple of writing exercises, and did a little bit of free-writing (i.e. writing whatever came to my head as it came to my head). Through all of this combined I managed to once again beat my best week score with a total word count of 16556. In addition to that, I’m happy to announce that I’ve reached a yearly total so far of over 165,000. Again, it’s nowhere near where I need to be for my goal, but it’s a heck of a lot more than I normally would have written, so I’m proud. Revel in my pride! Only six months to go to try and boost that total up as high as I can!

And with that said, I plan to spend the next several hours in the lounge at camp, with my feet up, reading A Dance With Dragons, and waiting for my final flight home. See you soon, Cape Breton!

Catch Ya on the Flip Side, Alberta!

As has been known to happen on occasion, my life has come to another set of crossroads. Tomorrow, after a mere 5-1/2 hours of jumping around the office like a lunatic, my job will be done. I’ll board a bus to go back to camp, where I’ll have a snack, grab my bags, and wait for the bus that takes us to the air strip. Once I’m on the plane it will be a moderately uncomfortable nine hour flight, and then I’ll be back home, with no idea of what the future holds.

I am amazingly calm about that fact.

Less than two years ago my world was turned upside down when the mill where my husband and I both worked shut down. At the time I had only been back for two months after having been off on maternity leave, and my husband was home taking a few months of parental leave. We’d been trying to work out what we were going to do for child care when he returned to work (and how the hell we were going to afford it); we still had student loans to pay, a car loan to deal with, and a mortgage hanging over our heads, to say nothing of the fact that we had a tiny little princess who relied on us to take care of her.

Those weren’t good days. I readily admit that on the day the announcement was made I broke down more than a couple of times. I was the only woman in the section of the mill where I worked, and as such I spent a rather large chunk of the day locked alone inside the women’s locker room, trying to gather up the pieces of my shattered psyche. I had no idea what we were going to do. Numbers kept running through my mind, and those numbers told me that there was no way we could pay our mortgage, our car payment, our student loans, and all those little things like food and heat on two unemployment checks. A quick call to the bank that holds our mortgage revealed that there was no kind of safeguard for this situation: we would still have to make our full payments. A longer look into the local job bank website revealed what I already knew: that there were no other jobs for an instrumentation tech or an industrial electrician nearby enough that we wouldn’t have to move to obtain them (and since the housing market in our area is so bad, there was no way we’d be able to get rid of our house and move). Basically, the weight of the world fell down on me all at once. We were trapped in a town with no job opportunities, in a house that we had little to no chance of selling, with bills that we would have no way of paying. We had a little savings set aside, but it wouldn’t last long. By the end of that first day I was Googling the repercussions of filing bankruptcy.

In retrospect, my reaction was a little more dramatic than was necessary, but it was still a rough time. I had no idea what we were going to do, and I was STRESSED OUT. There were no jobs in our field that were a reasonable distance away, and the jobs outside our field barely paid more than what we would be receiving on employment insurance. The only other skill I felt I had was writing, but I had no idea how to go about that, and writing takes time that we didn’t really have.

My husband and I had to make a hard decision; one of us would have to stay at home with the baby while the other went out West for work.

Those who don’t live in Canada might not understand exactly what I mean, but I can put it pretty simply: the overwhelming majority of good jobs in Canada are located in Alberta, specifically on the oil sands. Lots and LOTS of people travel from their homes in other provinces to find work in Alberta. Many of the oil sands jobs involve working strange shifts, such as working for ten days straight and then having four days off, or working for three weeks straight and then having two weeks off. Depending on the company they might fly you back and forth from your home for every shift, or you may have to pay for your own flights if you want to go home. Some jobs require you to find a place to stay nearby (and, ideally, pay you a “living out allowance”) and others book you a room at a “camp” where you stay while you’re on shift.

To put it in simple terms, working “out West” is not an ideal situation. You’re away from home, sometimes for weeks, sometimes for months at a time, away from your family, and often with many restrictions put on you (for instance, many of the “camps” prohibit alcohol and you can lose your job if you even show up to check-in with the hint of liquor on your breath). There can be good money to be made, depending on where you go and what kind of work you do, but many people won’t even consider this kind of life because of the implications of being away from home for so long.

But we had to do something, so my husband and I started applying for jobs. He got the first call, for a job that required him to find his own place to stay and transportation to and from work. It was a ten-days-on, four-days-off shift, which meant that even if he wanted to pay for the flights he couldn’t really come home (it takes almost a full day to fly from Alberta to Nova Scotia, another to fly back again, and it would cost a major chunk of his check). It was an awful job that he understandably hated, but luckily he was only there for a month when I got the call for my job. It would be two weeks on, two weeks off, the company would pay for all flights, and it was a “camp” position, so I’d have no expenditures while there. It also paid quite good money, so we’d easily be able to survive (and save!) even with my husband at home watching the baby. It was probably the best offer I could have gotten.

And it terrified me. I tried not to show it, but it absolutely terrified me. I’d never even been on a plane before, never mind flying 75% of the way across the country, and being away from my baby girl for two weeks at a time. The morning I left for my first shift I struggled not to start bawling my eyes out while sitting past security waiting for my flight. I really didn’t know how I was going to handle it.

I’ve been at that job for a year now, and it hasn’t felt nearly that long. Despite all my fears and worries, it turned out to be a great job. I’ve had awesome coworkers, and in my time out here I’ve managed to pay off all of our student loans, plus the remainder of the car loan, and I’ve put money aside for the baby’s education fund, in addition to our other savings (which will put a big chunk in the mortgage when our term comes up next year). There were lonely days, but I was able to Skype with my husband and the baby most nights, and when I was actually at home I could spend two straight weeks just playing with the baby if I wanted to. After an incredible amount of stress over the loss of both of our jobs, we found ourselves in a position to actually get ahead, and I haven’t suffered for it. The lifestyle may not be ideal, but it’s not impossible to do. It was a good decision to make.

So now that this job is over, I’m heading home without stress clouding my mind. We may be back to dual-unemployment, but it won’t last forever. We have significantly less debt than we had a year ago, we’ve saved a ton of money by having my husband stay home instead of having to deal with child care, and I’ve collected a number of contacts who could help me or my husband get an upper hand on the next job. We can’t both stay at home and relax forever, but for the time being I plan to go home, enjoy my family as much as I can, and take solace in the fact that there is no rush to work something out asap.

I’m taking a well-deserved vacation.

From Another Perspective

Last week I wrote about how kids see things from a different perspective and that we have to remember that when dealing with them. For writers, perspective can be a powerful tool because a story is never truly whole until you’ve seen it from all angles. To illustrate this concept, I’m going to use the example that made me come up with the idea for this post in the first place: coworkers.

My day job is as a commissioning technician in the Alberta oil sands. For those who don’t speak “tradesperson”, that means that a bunch of people built a plant to extract the oil from the sand, and my company makes sure that everything is set up properly before it runs. To this purpose we have two major groups; field technicians and control room technicians. Field technicians deal with the physical equipment in the main area of the plant, while control room technicians are the ones watching the computer screens that the plant will be controlled from, and they deal with the internal programming.

Both field techs and control techs are required to commission any given piece of equipment (okay it to run). They have to work together constantly. But here’s the thing: control room techs are (gasp!) located in the control room, while field techs are out in the “field” (the main area of the plant). Neither can see what the other is seeing or doing, which results in many instances of failure to communicate and/or jumping to conclusions. I started this job as a field tech and was later moved to the control room, so I am in the prime position to give a few examples of the different perspectives and the animosity they can cause.

Say, for example, that you’re a field tech working on a transmitter that measures the flow of liquid through a pipe. Your transmitter has been set up to read a range of 0 to 100 meters per second. So you call up your control tech and ask to test the transmitter, but the control tech asks you to hold on for a moment because there’s a problem…his computer shows a range of 0 to 200 meters per second. So you wait…and you wait…and wait…and wait… You wait so long that you begin to think that your control tech forgot about you, so you try calling him on the radio again. He doesn’t answer. You try again. He still doesn’t answer.

Now you’re starting to get mad. Where the hell did he go? Finding out the proper range for the transmitter can’t possibly take this long. Is he just ignoring you? He must be fooling around up there in the control room with his other control tech buddies. He doesn’t give a rat’s ass that you’re standing out here in the cold, ready, willing, and able to get this job done. Damn him and his cushy, stress-free desk job… What an asshole!

I can’t honestly say that this exact thought process never went through my head. More than once my field tech buddies and I put in complaints to our bosses that were along the lines of, “We can’t get a damn thing done because we spend all day standing around waiting for the control techs to get back to us!” Then I moved up to the control room myself, and I got to see the story from the other perspective.

Say, now, that you’re a control room tech and you’ve just had a call from a field tech. He tells you that he wants to work on a transmitter and that his range is 0 to 100, but oops! The range on your screen is 0-200. So you ask him to hold on and you go out to find out whose numbers are correct. This involves flipping through a several-hundred-page document that, maddeningly, is organized in no logical way known to mankind. It takes you a good 5-10 minutes to finally locate the information on this transmitter and lo and behold, the field tech’s numbers are correct. Okay, so the numbers in the program have to be changed, but you don’t have the authority to make the change yourself, so you grab the necessary paperwork that must be filled out to request that an engineer do it. On your way back to your desk the control room coordinator snags you and shoves some more paperwork at you from another group of field techs. He also gives you a second radio because the second group is on a different channel than the first group. So you get back to your desk with your two piles of paperwork and your two radios, and you’re just about to call your tech to explain what is happening when your boss appears at your desk and asks you to look something up for him. You do so, because he’s your boss, and he immediately launches into a veritable Spanish Inquisition’s worth of questions about something you worked on over a month ago. You can’t recall the exact details so you sweep aside your pile of paperwork and your two radios and you dig through the mess of your desk to find your log book. While flipping through weeks worth of notes with your boss hanging over your shoulder you hear your name being called on the radio a few times, so you grab it quickly and respond that you’ll be right with them. In the stress of the momenet you don’t realize that you’ve accidentally grabbed the second radio and are actually broadcasting to no one.

In short, you’re trying your damnedest to organize a dozen things at once, and yet there’s a field tech out there in the field, fuming about what an asshole you are for making them wait. You see how perspective can dramatically change the story?

This can work in both directions as well, of course. I’ve been in the control room waiting for a field tech to disconnect a wire for the purpose of a test and found myself wondering what was taking so long. I’ve even considered how incompetent a person would have to be to have so much trouble with a single wire. Then, inevitably, I would find out afterward that the wire in question was fifteen feet in the air and the tech couldn’t find a ladder, or that the wrong type of screw had been used on the wire and the tech had to go hunt down a different screwdriver.

The whole world revolves around the different perspectives from which we each see things, and this is important to remember when writing, because it is a constant source of conflict. For instance, there’s the antagonist who truly believes they’re the good guy because they see their cause as idealistic. Or there’s the protagonist who loses all their friends by doing something stupid that they felt at the time was the right thing to do. There’s the age-old story of how men and women can’t understand each other, or how children see the world in a completely different way from adults. The world is swarming with conflict because different people of different genders, ages, races, religions, creeds, classes, backgrounds, educations, and so on all see things from vastly different points of view, and that is fiction gold. Think about it and use it. Some of the best books I’ve read make excellent use of showing how the “good guys” and the “bad guys” really just have a very different perspective on things. After all, rarely does anyone believe that they themselves are the problem.

Perspective. How do you use it in your writing? Where do you see it in daily life? What books have you read that make good use of this idea? Please share!

Fiction Fragment Fri- Er…Saturday: Pervert

My dear, lovely readers, I want it put on record that I have no idea what happened to my Fiction Fragment Friday post for yesterday. It wasn’t until I looked at my blog stats this morning and noticed a distinct lull in traffic for yesterday that I realized no post was made. Since I had scheduled the post over a week ago I looked into it and found no post anywhere in my records. It simply…vanished. I can’t honestly say that it was the fault of WordPress and not myself, but I am gloriously infallible, so I’ll let you make your own judgements from there.

Since I had (presumably) scheduled another section of Erased, but I don’t have a copy of that file out West with me I’m going to have to go with something quick and dirty that I can type out on my iPhone since I don’t have Internet access on my tablet right now. It’s a but of a ridiculous go-ahead really, but I want to give you something since yesterday got screwed up.

With that said, here’s a Drabble I wrote a while back:

Pervert

Jake liked to hang out at fitness gyms. He wasn’t particularly into weights or cardio, and he didn’t really need the exercise; he liked to hang out and watch the women. There were the chubby ladies in jogging pants, panting and practically sweating blood in their attempts to shed the extra pounds, and there were the super skinny girls in designer exercise clothes who looked like they probably ate wheat grass and soy milk for breakfast, lunch, and dinner.

Both types had their own particular kind of…appeal.

Jake got kicked out of fitness gyms at least three times a week.

Airport Rage

I used to tell people that I’d never travel anywhere far because you’d never get me on an airplane. I was terrified of the things. I figured you wouldn’t get me past the gate without landing yourself a large pile of vomit to clean up. I held on to that belief until my 28th year. My first ever trip on an airplane brought me out west for work. It wasn’t a choice to step on that plane; it was a financial necessity. Surprisingly I found that airplanes don’t bother me at all, at least not as far as my stomach is concerned. Traveling by plane, however, has brought to my attention a host of other issues that bother me a great deal, and because that’s the way I roll, I’m going to share some of them with you today.

Plane Peeve #1: The lack of space
I know that this is a common complaint amongst all airline customers who can’t afford first class, but until I began traveling via plane myself I never really understood the true insanity that is the lack of space in airplane seats. For those of you who may have never traveled via plane, let me paint you a picture. I am 5’1″ tall and approximately 155 lbs. A lot of my weight is also muscle, so the woman you are now imagining is probably thicker of body than I am in reality. I’m not saying I’m a skinny bitch (not by a long shot), but I am not a large woman. I’m short and small, and in other words I don’t take up much space. But when I’m in an airplane chair I feel like I’m obese. Even if people of similar size sit next to me, and we all try to take up as little room as possible, chances are our arms are going to be touching for most of the flight. And that doesn’t even consider the leg room, which for most people is effectively non-existent. I’ve had flights where I was getting kicked in the spine every ten minutes just because the person behind me was uncomfortable and needed to shift a bit. This kind of thing is annoying at best, but when your flight is several hours long it becomes a very difficult test of your patience.

Plane Peeve #2: The lack of food
Admittedly, this one depends on the airline, so for the sake of this post I’m going to talk about the worst offender: Air Canada. I’ve been on a lot of Air Canada planes over the past four months. And in those four months I’ve gotten exactly two free snacks, both tiny bags of pretzels that my toddler would have wolfed down in 2.4 seconds. And both of those were on flights from Sydney to Halifax, which for anyone who doesn’t know, is only a 45 minute flight. On my longer flights, the ones ranging from 2 hours to 5.5 hours, I received nothing and was expected to purchase food if I was hungry. I know, I know, some of you are probably saying, “Dear lord, you poor thing, having to pay for food” in a terribly sarcastic voice, but consider something for a moment: my flights are costing my company somewhere in the range of $1000 per one-way trip…..at $1000 a pop, you’d think Air Canada could afford a freakin’ candy bar or something.

Plane Peeve #3: Seat-Swappers
Okay, here’s the thing: if you’re booking a flight and you want to choose which seat you’re going to be sitting in, you have to pay a fee. I don’t know what the fee is with other airlines, but with Air Canada it’s something like $30. A silly fee, really, but if you’re already spending several hundred dollars on the plane ticket that extra $30 isn’t going to break the bank. And yet, on almost every plane I’ve been on thus far, there has been at least one parent with a kid who refused to pay the fee in order to ensure that the two of them would be sitting together, and then went around the crowd during boarding to try and convince some sucker to swap seats with them. I hate this. For one thing, if you want to make sure you and your child are sitting together, pay the damn fee like everyone else who wants to choose their seat ahead of time. For another thing, you’re holding up production, trying to convince strangers to do you a favor while a line of people behind you are trying to get to their seats. Oh, and one more thing…these parents always get PO’ed when the stranger says no, without considering the fact that this person probably paid the fee to choose the seat you’re asking them to leave. Just…just smarten up, people.

Plane Peeve #4: Overbooking
I don’t think I’ll ever be able to understand why or how this happens, but nearly every flight I’ve been on so far has been overbooked. First off, how the hell do you sell seats that don’t exist? There should be some kind of system put in place to stop this exact thing from happening. I know, I know, it’s probably the airline’s way of ensuring that as many seats as possible are filled if someone cancels or doesn’t show up, but it’s a sick and twisted way of going about such a thing, especially considering that most people don’t find out that they don’t actually have a seat until they show up for boarding. Just as bad as overbooking in the first place is how the airline goes about dealing with the issue if the person who doesn’t have a seat absolutely HAS to be on the plane…..that is, they ask for volunteers to give up their seat. The reward for giving up your seat and (maybe) leaving on a later flight? A $200 voucher for a later flight. Call me crazy if you wish, but I really don’t think $200 that you have to spend on the same airline is a fair exchange for giving up a seat that probably cost you three times that much in the first place, especially considering you have no real guarantee of getting on a later flight any time soon.

Plane Peeve #5: They just don’t give a rat’s backside
As I’ve mentioned more than once, I’ve had some pretty rotten luck with some of my flights thus far. I’ve had some pretty ungodly delays, missed connections because of delays in previous legs of a multi-segment flight, and I’ve had flights cancelled all together. And in each of these situations, Air Canada (oh look, them again) has given me the customer service equivalent of a shrug and a grunt. The most frustrating example I can give is when I was heading home on a re-booked flight after the night that my flight home from Alberta was cancelled due to thunderstorms. I had numerous issues with this particular excursion, but the most unbelievable was when my flight from Montreal to Halifax was delayed so long that I missed my connection from Halifax to Sydney. I asked an Air Canada representative what I should do and she told me to try to rebook on a later flight. I then explained that the next closest flight I could find would have me waiting in Halifax for over 24 hours, an amount of time during which I could easily drive the entire length of Nova Scotia three times. Obviously I wasn’t going to hang around in Halifax for over a day when I could rent a car and be home in 3-4 hours. The representative literally, and I mean literally shrugged at me. And that was the end of the conversation. She didn’t give a flying [expletive] whether I got to the end of my route or not, and felt no obligation to reimburse me in any way for the leg of the flight that I clearly wasn’t going to take. This is the exact same attitude I’ve dealt with every time I’ve had an issue (which has been all but one flight). I can’t speak for other airlines, but Air Canada couldn’t give two pinches of [expletive] about their customers, just so long as their seats have been paid for in full.

I’m not an angry person, I’m really not, but I feel that these are issues for which I am justified in feeling some level of rage. Disagree with me? Okay, whatever, I can’t make you see my point. But agree with me? Let me know! Share your horror stories! You know what they say: misery loves company. 😛

Hey! When did that happen?

Those who have been paying attention know that I’ve been pre-writing posts and scheduling them to pop up on the days while I’m working out West, to ensure that posts are made even if the camp internet is so awful that I can’t even load Google (i.e. always). This system is great for a number of reasons, but there’s one tiny little thing I’ve noticed…just an eetsy little thing that niggles at me. See, when writing an entry and posting it immediately, a little WordPress sidebar pops up with a progress bar on it that shows how many posts you’ve made. It’s nothing special, but it sorta urges you on by saying things like, “You’ve written 50 posts! Your next goal is 55!” or something like that. When scheduling posts in advance, you don’t get to see that little progress bar. Your post is written beforehand and pops up automatically at the time you’ve set it for, so you don’t get to see whether or not you’ve hit a goal.

Why does this matter to me at all? Well, basically, it matters to me because without it I’ve completely lost track of how many posts I’ve made. And it turns out that sometime during my work rotation, about halfway through my first batch of 101 Blog Ideas posts, I hit 100 posts. I missed it completely, and now I’m actually at 108.

Okay, so it’s not the end of the world or anything, but I am a little pouty that I missed it. Milestones are fun and motivational to me. It’s why I enjoy writing drabbles, trying to squeeze that little story into exactly 100 words. It’s why I keep going back to NaNoWriMo to see if I can pluck out another 50000 words in a month. And it’s part of what keeps me writing blog entries…so that I can say “Ooh! I’ve hit a milestone! Let’s see if I can hit another!” And really, come on…100 posts is kinda a big deal, right? Right?

So I guess what I’m trying to get at here is, someone warn me the next time I’m getting close to an important milestone!! lol

The Incredible Journey

Alternate title: Why Air Canada should be burned to the ground.

I have no more of a temper than the average person. I may even be inclined to say that my temper is a little more tempered (see what I did there?) than the average person’s. I’ve been known to let my emotions fly, but if you could see inside my brain you’d also see that a large percentage of my most violent rages were kept safely inside my imagination where they could do no one any harm (except possibly myself).

This past week can not be counted amongst that ‘large percentage’. This past week my rage grew in leaps and bounds, and those who were near me at the time got to hear some rather imaginative strings of profanity. It was all the result of the actions of a major airline that evidently enjoys seeing just how much they can cheese their customers off.

Air Canada: herein after known as The Devil’s Own Airline.

For those who don’t know, or who are just stumbling across this blog entry while surfing the web, expressing their own hatred for The Devil’s Own Airline, I currently work in the oil sands of Alberta, while still living back home in Nova Scotia. My shift is two weeks on, two weeks off, so every two weeks I’m flying 3/4 of the way across Canada, either heading out to work, or heading home. On the date in question, Tuesday July 31st, I was to head home, along with some 40 of my coworkers.

Now, the thing about “heading home” day is that the only flight we Eastern Canadians can get out of Fort McMurrary, that also coincides with bus schedules and the like, leaves Fort M at 12:20 am. If you’re like me and you sometimes screw up your am and pm when it comes to the 12s on the clock, that’s 20 minutes after midnight. While not nearly as big an issue as the others that would arise later, this is my first strike against Air Canada. I have it on good authority that many companies, my own included, have asked Air Canada to put more flights on out of Fort M, as these companies are shipping thousands of people back and forth across the country every week. Air Canada said…no. That was pretty much it. No. No, we evidently don’t want any extra business, thanks, we’re fine.

Whatever. I’m no business person, but…yeah. I’m not going to get into it.

Anyway, our flight leaves at 20 minutes past midnight. This is doubly unfortunate because the buses that ship us from camp to the airport (a 2 hour trip if the traffic is good) don’t run past 7 pm or so, so we are generally dropped off at the airport at about 6 pm. You math geniuses out there have figured it out, but for the rest of you that means my coworkers and I have a 6 hour wait before our plane leaves. Because of this extended wait, it has become a custom for many to travel down the road to the Nova hotel to hang out in their lounge, or else catch a taxi into town to find some food and/or drink. It’s a completely reasonable thing to do with a 6-hour wait time, but on this particular day it would prove to exacerbate our upcoming torments.

You see, only a few of my coworkers and I decided to stay at the airport…but those of us who did had decided to sit in the airport bar, have a bite to eat, and watch the London 2012 Olympics on their tvs. From this area of the airport we could neither see the Arrivals/Departures screen, nor could we hear any of the announcements being made over the loudspeakers. By the time one of the men  happened to be walking to the washroom and glanced up at the flights screen it had been approximately two hours since our 12:20 am flight had been cancelled.

The next little while was, of course, panic. The man who’d noticed the cancellation immediately began calling everyone back from the hotel/restaurants/bars/etc that they’d run off to and very soon the airport was full of panicked and upset oil sands workers. My buddy ran back to the airport bar to get me and tell me what had happened, and for a moment I thought he was screwing with me. I generally fall for these sorts of things, you see, but I was in fine form tonight…until I looked up at the screen and saw the big red “Cancelled” for myself. Then my stomach dropped like a bag of bricks. I spent several minutes after that texting my husband while the wings I’d been eating worked black magic on my stomach and my coworkers tried to work out what the hell we were going to do.

As it turned out, Toronto airport (which was our first of several layovers) was experiencing some pretty nasty thunderstorms and everything had shut down. May I note here, for anyone who is not from Canada or has never flown before, that this is probably the worst airport that could have shut down. Toronto International is a major hub and I don’t think I’d be exaggerating to say that more than half of cross-country flights go through there. So it wasn’t just we lowly oil sands workers who had been caught with our pants down…it was half the country.

Now, thunderstorms aren’t exactly something an airport can control. No one is blaming The Devil’s Own Airline (or any other airline for that matter) for an “act of God”, as that would be foolish. No no…the blaming comes as a result of the series of events that occurred in relation to the thunderstorm issue.

First and foremost, as I imagine many of you would also do, my coworkers and I ran to the Devil’s Own Airline desk in the Fort M airport. Surely these people would be able to give us a few answers, tell us what we should be doing. Oh, how naive. Before we’d even found out that our flight (along with many, many others) had been cancelled, these nice ladies had had their computers locked out. Let me impress that point on you a little further: The Devil’s Own Airline actually blocked their own employees from being able to help paying customers whose flights had been cancelled. Literally, their computers would not let them do anything. The reasoning they gave had something to do with not knowing how long the storms would last, whether or not the planes would eventually be able to fly, and not wanting every customer to change their flight (thus possibly ending up with some empty planes). In other words, it was a financial decision. People all over the country were kept from obtaining any help with their cancelled flights because The Devil’s Own Airline didn’t want to inadvertently waste fuel on a not-full plane. Look at the tears I’m crying for them. ._.

So anyway, the desk ladies couldn’t help us. The only suggestion they could give was to either go to the “cancelled flights” page of the company’s website, or call the hotline. I checked the website immediately, via my iPhone, but when I gave my booking reference number the site quickly informed me that it had, like the desk attendants, been blocked. It began to seem to me, at this point, that The Devil’s Own Airline actually wanted us to all just sit around patiently and wait like good little paying drones. I am not patient. Just saying.

So it was now approximately 10:30 pm, and my 40+ coworkers and I were gathered in the airport, utilizing the only method left to us. That is, calling the hotline…along with the rest of the goddamn country. The first guy to get through – after approximately two hours on hold – was immediately swarmed by the rest of the crew, the idea being that he would pass the phone on after he got his flight re-booked. We were soon stymied again, however, as the call center attendants refused to let him do this. Their argument was that it was unfair to all the other people who were calling in and waiting on hold. Now, while I understand the reasoning behind this decision, it ignores a certain issue…this being that not all of us had cellphones. We were a two hour drive from camp, stuck in an airport with only one public phone, and approximately 20% of our crew didn’t have a cellphone. This meant that those without a phone would have to wait until those with a phone were done. Since the wait time on the hotline was approximately 2 hours, that meant that some of our crew had to wait 4 or even 6 hours before able to speak to a representative, by which time there were simply no possible flights left. How exactly is that fair?

By the end of the night (approximately 1 in the morning), about a third of our crew had weaseled their way onto a flight heading to Calgary (from where they had no idea where they were going to head next), about another third had managed to get new flights leaving the next day, and the other third were unable to get anything until Thursday evening or sometime Friday. Let me reiterate that: we had been driven to the airport on Tuesday evening and some of our crew had no chance of leaving Fort McMurray until Friday. All the time while on their days off.

My buddy and I were two of the lucky ones to get flights the next day, Wednesday. Our original flight would have been from Fort M to Toronto, then to Halifax, and for me to Sydney. Our new flight had us going from Fort M to Calgary, then to Montreal, and after an extended wait we’d be on to Halifax and Sydney. The new bookings would take us twice as long as our original ones, but by the time our 2:30 pm flight was drawing near we had heard a million and one worse horror stories. The boys who had flown to Calgary the night before had gotten stuck there. A few boys were getting home to New Brunswick that day, but were landing on the wrong side of the province and would have to drive a rental several hours just to get to their vehicles, after which they’d have to drive several more hours to get home. And some terribly, terribly unlucky guys had decided to stay at the Nova hotel and try calling the hotline in the morning…their laid-back attitude got them stuck in Fort McMurray until Saturday. Saturday. So all in all, my buddy and I were feeling pretty lucky as we made a beeline for our 2:30 flight.

As we were boarding our flight to Calgary, however, I heard the first of what would turn out to be a number of vexing situations: our flight had been overbooked…by ten people. This amazes me still. How do you sell 10 seats that have already been sold? Needless to say, 10 people didn’t make it onto the plane. I can only imagine how those people must have felt, especially if they had been one of the many people who had already had to rebook their flight due to the thunderstorms. But the best part? Even if they’d been sitting in the airport all day, waiting for the flight, these people only found out they weren’t getting on their plane when the plane started boarding. They didn’t tell them until the last possible minute. The only thing I can figure is that The Devil’s Own Airline was hoping that 10 people simply wouldn’t show up, allowing these people to fill the plane…I doubt that train of thought comforts the 10 people who didn’t get on the flight that they paid for and were waiting all day to get on.

So my buddy and I made it to Calgary. Calgary was fairly uneventful, but I will say this: after a three-hour wait for our connecting flight, not only was the plane delayed by almost an hour because the flight attendants hadn’t shown up yet, but the plane was goddamn overbooked by 8 people! Now I was starting to be amazed. Again, I ask, how the hell do you sell seats that are already sold?! If this is common business practice, I want to spit on the face of The Devil’s Own Airline’s CEO. Flying standby is one thing, but you can’t sell people tickets showing that they’re getting on a damn plane and then tell them that they can’t get on the damn plane because you sold them non-existent tickets!

On to Montreal we went, and a 7 hour wait through the middle of the night. Fun times, those. Trying to sleep in airport seats is an amazing experience, really. You should all try it. [/sarcasm]

As a quick side note that has nothing to do with The Devil’s Own Airline, the security check employees in the Montreal airport take their jobs way too seriously. The girl at the front of the baggage scanner gave me the most evil eye I’d ever experienced when I asked her to speak English. The guy at the end of the baggage scanner opened every single pocket on my purse and laptop bag and rifled through every single item, bending up all my boarding passes and knocking a couple of makeup items to the floor, without so much as a grunt at me. Finally, the “random-check” guy grabbed my buddy and practically shoved him in the full-body x-ray, without ever explaining to him that he has the right to be patted down instead. All in all, we felt rather abused by the time we got to our gate.

Moving on with the exploits of The Devil’s Own Airline: after having a 7 hour wait, during which our gate was unexpectedly changed to be as far away from where we were as humanly possible, our plane was delayed by an hour because the pilot hadn’t shown up. Okay, sure, whatever, par for the course. But then it was delayed for another hour because the pilot still hadn’t shown up. Okay, now we’re starting to wonder how a pilot just doesn’t show up for his flight. But okay, we’re waiting, we’re waiting. I’m starting to get concerned because it’s going to be tight to catch my connection to Sydney, but we’re waiting.

Then our flight was delayed for three more hours. Because a new pilot was being flown in from halfway across the country. At this point the rage was palpable. Almost no one on that flight was actually going to Halifax. Almost everyone had connections to different places, most notably a couple who were heading to a wedding in Saint John’s, Newfoundland, and now had absolutely no chance of making it in time for the nuptials. Myself, I was now officially going to miss my connection flight from Halifax to Sydney. When I mentioned this to the lady at the gate desk her reaction was to shrug a little and tell me that I’d have to rebook that flight. As I’d already had to do this once, and it had required a two hour wait on hold, I decided to check the airline’s website to see if there were even any flights available. What I found was that the next flight I could get, that actually had some seats left, didn’t leave Halifax until approximately 28 hours after I would get there. For those who don’t know, you can drive the entire length of Nova Scotia in about 8-9 hours. I could have driven from Halifax to Sydney and back again twice and would still have a couple of hours to wait for my flight. As it turns out, my buddy had a van waiting in Halifax and was driving most of the way toward where I live, so he offered to drive me. I accepted and all was well, but that doesn’t make it better. For all intents and purposes, The Devil’s Own Airline stole money from my company by forcing me to miss my connection and being both unable and unwilling to help me get a new flight in a reasonable amount of time.

After that most recent delay, the gate attendant started handing out meal vouchers “for our trouble”. Guess how much money was on them? Ten bucks. Ten bucks, for being delayed half the waking day and missing our connecting flights during a time when it’s impossible to book new ones. Thanks guys. We really appreciated it, seriously.

By the time we finally got on our flight from Montreal to Halifax we had been delayed twice more (making the total delay time approximately 6 hours), moved to another gate again, and at the last possible minute the desk attendants announced (guess what?!) that the flight was overbooked by 8 people and they were hoping some volunteers would come forward to take a later flight. That is so wrong for several reasons. For one thing, everyone on that flight (presumably) paid for that flight, making it ridiculous to request that they not take it. For another thing, we’d been delayed SIX HOURS. Why are you just now bringing this up?! Clearly they were hoping that some people would, like…just give up and go home or something, but that is the most awful business ethic I’ve ever heard. For a final thing, why would anyone give up their seat on the plane, knowing that all flights for the next several days are completely screwed up and they’d be lucky to get on another flight in less than 48 hours?

And finally, to add insult to injury, as we finally stepped off the plan in Halifax, an attendant was waiting at the gate to offer us discount vouchers for our next flight. The vouchers gave no indication as to how much the discount might be, but did indicate that we had no more than 30 days to use them. One particularly angry customer (I believe he may have been heading to that wedding I mentioned earlier) snatched a handful of them out of the attendants hand, tore them into a hundred pieces, and scattered them all over the floor at her feet. Not one other customer so much as cracked a smile at the outburst, as we were all feeling that it was the calmest thing he could have done.

So, to reiterate, Air Canada workers were not only unhelpful during this entire ordeal, but they were regularly (and seemingly deliberately) obstructive. Every step of the way it seemed as though they were actually trying to screw up our flights, trying to make us as angry as possible. And I was one of the lucky ones who still managed to get where I was going less than 48 hours late!

And that, my friends, is why I think Air Canada should be burned to the ground. They clearly have no sense of business ethic or customer satisfaction at all. Yeah, I’m talking to you, Air Canada. Thanks for making me lose a full day home with my daughter after being out West for two weeks straight.

Meh, close enough.

A reminder: This post courtesy of Julie Jarnagin’s 101 Blog Post Ideas for Writers.

14. A list of your favorite industry blogs

I did a bit of a double-take when I read this one. ‘Industry blogs’? I thought. Does anyone actually read multiple industry blogs?

Maybe someone does, but not me. I barely read enough blogs in general to make a decent list, never mind industry blogs. The closest thing I can give for this entry is the Office of Letters and Light blog. It’s the blog run by the people who run NaNoWriMo and Script Frenzy (and most recently, Camp NaNo). Besides keeping everyone up to date on what is happening with their events, the blog is full of writers who post some interesting writing-based entries. Stop by if you have a chance, and while you’re at it, sign up for NaNoWriMo this year!

—–

Have you enjoyed the first 14 days of the 101 Blog Post Ideas for Writers? Stay tuned for the next round during my next rotation out West!

Look ma, I’m planning!

Okay, here’s the deal. As you read this I am on my way to board a plane heading toward my second rotation in Fort McMurray. Those of you who have been reading know what happened during my last rotation…I didn’t have any internet (aside from my iPhone) for the entire two weeks. I like to imagine that my luck can’t be that bad that it would happen again, but since discovering that there is exactly one IT guy for something like 4500 rooms at the camp, I’m not taking my chances. I want to make sure that my blog is updated, instead of being dead in the water for another two weeks, and plucking out posts on my iPhone is beyond tedious. So I tracked down another blogging challenge (okay, more of a list of post ideas), this one aimed specifically toward writers. The list has 101 ideas on it, so what’s going to happen is that before each of my rotations I’ll pre-write and schedule enough posts to fill up the two weeks that I’m out in Alberta. I’ll break during my weeks off so that I can post manually during that time. Sound like a plan? I think it sounds like a plan.

I’ll start tomorrow, and you should have 14 posts by the time I get back. If anyone is interested, the list can be found at Julie Jarnagin’s blog, and here is the exact post: 101 Blog Post Ideas for Writers.