ZBOX “Genius” Unboxing (April 2017)

The theme for April’s ZBOX was “Genius”, and featured exclusive items from Iron Man, Sherlock, Big Bang Theory, and Harley Quinn. Not a bad assortment of franchises! If you’re interested in checking out ZBOX for yourself, be sure to use coupon code TRACEY5 to get £5 off your first box!

Why “Geek Shops” Fail

My husband and I are huge nerds. I’m certain that I’ve mentioned this more than once. We may not be the worst kind of nerds, but most of the things we enjoy are the geeky kinds of things, and with that comes a certain amount of collecting. I’m big into shows like Doctor Who, movies like Star Wars, and anything ever done by Joss Whedon; he has an outrageous number of horror movies, many of them VHS tapes of some of the worst pieces of cinema ever filmed. I have McFarlane Dragons all over my bookshelves, he has an entire shelf of horror character figures to go with his movies. We both almost exclusively wear t-shirts plastered with nerdy sayings, superheroes, or video game characters. The list goes on, but I don’t think I really have to go much further to prove that yes, we are huge nerds, so I rest my case.

I rest my case...again.
Need I remind you that this was all amassed in a single day?

The point is that, because we’re nerds, and because we amass nerdy stuff, we regularly frequent what we refer to as “Geek Shops”. A nicer phrasing would be “comic shops”, but since not all of these stores necessarily focus on comics, we kinda figure that “Geek Shop” is a more accurate phrasing. These are the places you go to buy toys that you will insist are “collectibles”, and various forms of the kind of literature that makes your family roll their eyes and yell at you for wasting your money. These are the shops where the nerdiest of us go to get our guilty pleasures. These are the kinds of shops that my husband and I have watched fail time and time again.

The pop culture example would be Stewart’s comic shop on the Big Bang Theory. It’s a nice looking shop, and the Big Bang cast frequents it regularly, but we’re never under any kind of misunderstanding that Stewart is in any way successful. He regularly mentions such things as being unable to pay the bills, not having anything to eat for the day, etc. Even with people regularly in his shop, he’s failing miserably. The subplot is part of the humor of the show, but in real life my husband and I have seen this kind of thing time and again. Since we first started frequenting “geek shops” several years ago, we have seen no fewer than five of these shops disappear within a year because they couldn’t hold their own, and a few more downsize to significantly smaller shops because they overstepped their bounds and had a really rough time making a go of it. Alternatively, there are a few shops that have withstood the test of time, that have been around since long before hubby and I started shopping there, and will probably be there for years to come. So what’s the difference? Why is it that some shops are perfectly successful and others can barely stay open for a few months? I have a few thoughts. I’m going to share them.

The owners don’t consider their market/location.

When you open a specialty shop in a big city, chances are that someone will be into it, simply because there is a greater population and a greater variety of people and personalities. Alternatively, when you open a specialty shop in a less populated area, you have to consider that your clientele will not be as varied. Several times I have seen someone open a “geek shop” and immediately order a crap-ton of different comics, books, and collectibles from a great number of distributors. They want to have variety, so they order some video game stuff, some superhero stuff, some TV-related stuff, some movie-related stuff, and maybe even some tabletop board games, stuffed animals, collectible card games…you get the point. They order everything. And then they fail miserably because they can’t sell it.

In a big city this would be a more reasonable approach because chances are, at some point, someone is going to walk in who desperately wants a particular item that you happen to have in your vast inventory. In a small area, the chances of a customer arriving for each of the hundreds of things you’ve decided to stock is very unlikely. You might get lots of people coming in and buy comics, but you might find yourself sitting on thousands of dollars worth of tabletop games for years, unable to pay back all the money that you spent on them in the first place.

In the area where my husband and I grew up, big collectors are few and far between. People like us have slowly been appearing over time, but as a “by population” statistic, it’s a small percentage. Therefore, someone who opens a shop full to the brim with collectible figures in our area is likely to find themselves drowning in those figures for months, and maybe even years, until eventually they sell them all at a loss just to pay the last month’s rent on the store.

I’m not saying that a shop in a smaller area shouldn’t order lots of stuff, but you have to scope out your market first. Buy a few of a bunch of different things, see what sells, and then focus on that stuff. I’m sure that’s right up there in some of the top lessons they teach in marketing classes, and yet a large number of comic shop owners find themselves deep in the hole because they fail to have that little bit of common sense.

They cater to a certain crowd, and alienate everyone else.

Several of the geek shops I’ve seen fail had one big thing in common: they were constantly hosting tabletop or collectible card game tournaments in the shop. This, I’ve come to believe, is an enormous no-no. Why? Space. One particular shop I’m thinking of constantly had their entire store filled wall to wall with tables to host these tournaments, and the result is that no one else who comes in can reach anything. Entire walls of product will be inaccessible unless you want to press your entire body up against the dudes playing Magic the Gathering, or else climb right over the damn table. I have witnessed, on dozens of occasions, customers walking into a store, seeing the army of gamers taking up every inch of floor space, and turning around to walk right back out. No one wants to deal with that, I’m sorry.

Maybe the store owner earns a little bit of money from the tournament itself…maybe a few of those gamers buy something on their way out. But how many customers does the shop lose because they just can’t be bothered having to fight through the crowd just to be able to see anything?

I’m not saying that these shops should never host tournaments, because I’m sure there is some revenue to be had from them, but you have to consider the other customers as well. One shop I know of has a room off to the side that is set aside specifically for these tournaments. The gamers are away from the product, the door can be shut if they’re making too much noise, and other customers can come and go as though it’s any other day. That shop is successful. The one that constantly has it’s entire floor space covered in gamer nerds is not.

They spend tons of money on stuff they may never sell.

This one goes along with knowing your market. There’s a vast world of geeky items and collectibles out there, and for every item there’s someone who desperately wants it and will spend ridiculous amounts of money on it…but that person is not likely to ever walk into your shop.

I die a little inside every time I walk into a geek shop that has a $2000 sword replica hanging on the wall, or a huge glass case full of resin statues that range anywhere from $100 to $5000, because chances are that all of those items will still be there the next time I visit…and the time after that…and the time after that. Those items almost never sell, because honestly, what do you think the chances are that someone who just happens to have $3000 of disposable income in their pocket and really desperately wants a life-sized stainless steel replica of Ned Stark’s sword is just going to happen to wander into your store? Sure all that stuff looks awesome, but if you’ve bought it just so that your customers can say, “Wow, that’s so cool!” and then walk away…well, it’s not a very good investment, is it?

A more successful shop – one that has already stood the test of time and proven that they’re going to be around for a while – can get away with a few of these items because they have the capital to be able to survive if that item never sells. But when a brand new shop opens up and has their walls covered in the kinds of items that only the richest and most dedicated of nerds would ever even consider buying…that’s just dumb. There, I said it. Sorry, but it’s true.

They try to cheat people.

This is not something that every shop owner does, of course, but I’ve noticed it in several shops, some of them being the ones who eventually crashed and burned.

Here’s the thing…geeky stuff has become much more mainstream over the years, and that means that some of the items that we previously could only get at geek shops are now available all over the place. Therefore, where geek shop owners used to pretty much be able to choose their own pricing for items, now they have to consider what that item is being sold for at the Walmart down the street…and a lot of the time they don’t.

I’ll give you an example. I love Funko Pop collectibles. They’re adorable and I love ’em. When the hubby and I first discovered them they were something that we only ever saw in geek shops, but in recent years the cute little figures have become a lot more popular and can be found in lots of stores and also bought online. Therefore, tell me, please…why would I spend $20 on one of these figures from a geek shop when the local Chapters has the exact same one for $12?

Hey, profit has to come from somewhere, I get that, and if a collectible is obscure or hard to find I can totally understand a geek shop charging extra for it because it’s not like you can just walk down the street to buy it from someone else. But if you actually can just walk down the street to buy it from a dozen other someones…well, maybe – just maybe – you should consider not charging 30-50% more than those other someones. There are plenty of people out there who would prefer to support their local specialty shop, but the overwhelming majority of people are going to choose to pay less because of course they are.


 

This is all just my opinion, of course. I don’t claim to truly know anything about marketing, or business models, or any of that nonsense. All I know is what I see with my own eyes, and when I’ve seen the things I mentioned above, the result has almost always been a “Closed” sign on the door of an empty building.

Join me, my fellow nerds. Do you frequent “geek shops”? Do you notice these trends yourself, or have you noticed other things that tend to contribute to a shop’s downfall? Share!

Laugh, Cry, and Scream

Recently I’ve been doing a lot of jumping between stories. Within my own work I’ve been moving between zombie apocalypses and werewolf romances, between epic fantasies and personal journeys. At the same time I’ve been reading books, watching movies and TV shows, and playing video games. All this going back and forth between different stories with different characters has gotten me thinking about what makes a truly memorable character. What is it that makes a particular person in a book, tv show, movie, or game become this amazing character whom you can’t get enough of? What makes a character great?

I’ve given it a lot of thought, and I’ve come up with three answers, three things that make a character great, in my opinion.

Great characters make you laugh.

Humor is almost a given, isn’t it? Laughter is like a drug, one for which the only side effects are happiness and maybe some pleasantly sore muscles. Mentally and physically, our bodies get high on humor, which is why we love comedies so much, why we appreciate friends and loved ones who can make us chuckle, and why we tend to gravitate toward peers who share our appreciation for what is or isn’t funny. Sense of humor is not universal, of course, but almost everyone will find themselves drawn toward a character who can make them laugh, especially if that laughter is of the deep-down, belly-rumbling, gasping-for-air variety.

Characters who give me the giggles:

Sheldon from The Big Bang Theory – He’s just so absurd and stoic in everything he says and does that it’s absolutely hysterical. I genuinely don’t know how the actors of this show make it through their lines sometimes.

Tyrion Lanister from the A Song of Ice and Fire series (G.R.R. Martin) – I’ve rarely read a character so damn witty. His humor is rude and crude one minute, and exceptionally intellegent the next. Every second line out of his mouth makes me go “HA!”

Great characters make you cry.

Sadness is a little less obvious, but whether you might believe it or not sometimes we crave a good sob-fest. Why else would movies like The Notebook be so popular? The thing is, crying is cathartic; even if you didn’t realize you were stressed out or upset, crying gets all the pent-up bad mojo out, and while no one wants to be sad for real-life reasons, being sad for a character allows you to experience that release of emotions. Being able to feel for a character, to be truly empathetic toward them and experience their pain, releases a host of hormones and chemicals that leaves you feeling somehow refreshed and rejuvinated.

Characters who give me the sniffles:

Dean Winchester from Supernatural – It’s one part great writing and one part awesome acting on behalf of Jensen Ackles, and the combination is a character who has made me exceptionally weepy on more than one occasion (but don’t tell my husband…I always turn to my side so he doesn’t see).

Simba from The Lion King – There is one scene in particular that I’m talking about, and if you don’t automatically know which one I’m talking about you can’t possibly have ever seen The Lion King, so GO WATCH THE LION KING RIGHT NOW, YOU FREAK.

Great characters make you scream.

Fear is another thing entirely. Though there are always going to be some people who run in the other direction when faced with fear, quite a lot of us love it. Fear gives a person a unique rush of adrenaline and “fight or flight” hormones that can be obtained in no other way, and how better to experience such a thing than from the comfort of your own home while reading a scary book or watching a horror movie? When a character makes your heart beat faster, the hairs on the back of your neck stand up, and gives you a nervous twtich because of the incredible tension, that is something real and visceral that you won’t soon forget. If the eventual result is actual nightmares, the character has really done their job.

Characters who give me the wiggins:

The creepy ghost girl from Shutter (original Thai version) – There is one thing I will give to the Asians…they know how to do ghosts, and this chick in particular had me literally watching the movie from between my fingers. Bonus points for totally freaking out my husband and father-in-law.

The Joker from The Dark Knight – He may not be scary in the “I’m going to have nightmares forever!” sense, but Heath Ledger’s maniacal version of The Joker creeped me out more than I can tell. He was truly, entirely mad, and that is a frightening concept.

There are, of course, lots of other factors that go into making a good character. The protagonist should be likable but also have real flaws, the antagonist should be hateful but have relatable qualities as well… You’ve heard it all before, I’m sure, or if you haven’t I’m sure you know most of the rules without even realizing it; that’s how you as the consumer recognize the characters you like. But in my opinion, the three things I’ve mentioned above are what take a character from simply enjoyable, to positively incredible. And if you can somehow incorporate all three of these types of characters into one story…wow. Just wow.

Character (groups) that have made me giggle, sniffle, and wig out:

The cast of Buffy the Vampire Slayer (TV) – Fear doesn’t necessarily apply anymore, but I watched this show when I was young and significantly more innocent, so hear me out. Back in the day the monsters creeped me the hell out, the banter between characters (good and bad) constantly had me laughing, and the misery that several of the characters went through made me (on more than one occasion) bawl like a little girl. To me, that is seriously a winning combination, and that is why this show is one of my all-time favorites to this day.

The characters from Invitation to the Game (Monica Hughes) – The characters in this book were witty and amusing, went through a tense, frightening situation that threatened their lives, and experienced a plethora of negative emotions and miseries. I’ve read this book dozens of times and I still experience an emotional rollercoaster whenever I read it.

As a writer I now find myself in the position of trying to incorporate these factors into my characters, which is a much more difficult endevour than simply pointing them out in the books I read and the movies and shows I watch. Humor isn’t my strong point, although I’ve been told by readers of my fanfiction that I’ve made them chuckle a time or two. I strive to incorporate fear into my horror and fantasy pieces, and I hope it comes across, but I haven’t been in the position yet to have anyone tell me one way or the other. Misery seems to be my “thing” (what does that say about me…?), as I love to torture my characters and I’ve had a number of people inform me that I was successful in drawing out those tears. It’s a very difficult thing striking all three, but as other writers will attest, writing is rarely easy and creating excellent characters can often feel like an exercise in futility. Regardless, now that I’ve beaten down exactly what it is that creates characters I’ve come to love, you can be damn sure that I’ll be keeping these three factors in mind whenever I put pen to paper, or fingers to keyboard.

What about you? What characters have made you laugh until your belly hurt? Sob like a baby? Cower under a blanket? Are there other factors that make a character great for you? Please share!